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Nancy Friedman is a gifted motivational business speaker with a proven track record. Nancy has been delivering her powerful motivational programs to audiences since 1983. The valuable information Nancy offers her audiences has helped set the standards for corporations and associations across the country. Nancy specializes in giving "how to" techniques based on real world experience...techniques she has shared with companies world wide to increase service skills and gain a competitive edge.

A two time Million Dollar Roundtable Speaker, Nancy's quick wit and sense of humor make her a big hit with audiences of all sizes and across all segments of the employee population. Whether delivered to owners and managers or to front-line staff, Nancy's message hits home.

An author of several books on the topic, Nancy is an internationally recognized authority on customer service. She has appeared on hundreds of television and radio programs worldwide including the Today Show, CBS This Morning, Good Morning America, Canada Today and the BBC, and more recently she appeared on OPRAH. She's also been featured in respected newspapers and magazines like the Wall Street Journal, USA Today and Nation's Business. Nancy is the featured presenter in America's favorite customer service video training library. With distribution in over 40 countries, this training library has helped millions of people worldwide improve the service they provide their customers.

With these credentials, it's no wonder major corporations and associations around the world choose Nancy Friedman to speak at their events. Her presentations motivate, educate, and Enter-train®. Audiences walk away feeling great about themselves, their company and their customers!

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